Investors in People

We believe in investing in the people in our organisation. The better our people the better our business and the more satisfied our clients will be.

IIP is a business tool designed to improve and advance an organisation’s performance through its people. It has helped us improve the way we work and realise our objectives through the management and development of our people.

We are proud to have been one of the first solicitors’ practices in the country to be awarded both Lexcel and Investors in People together.

Independent research has shown that firms with the IIP standard have shown benefits in the following areas:

• Customer satisfaction
• Improved motivation
• Enhanced quality
• Public recognition

Our employees have benefited from:

• a good working environment
• recognition and development
• good quality training when required
• job satisfaction
• better communication
• skill development
• health and safety gains
• increased responsibility and involvement

Achieving and maintaining the IIP standard involves three principles that operate in key areas in the organisation:

• Planning and developing strategies to improve the organisation
• Business strategy
• Learning and development strategy
• People management strategy
• Leadership and management strategy
• Taking action to improve the performance of the organisation
• Management effectiveness
• Recognition and reward
• Involvement and empowerment
• Learning and development
• Reviewing and evaluating the performance
• Performance measurement
• Continuous improvement

Further details on Investors in People are available from www.investorsinpeople.co.uk